“RoundPoint Mortgage Servicing Corporation” Reviews

If you’re in the market for a mortgage servicer, you’ve probably come across RoundPoint Mortgage Servicing Corporation. But is it the right choice for you? In this article, we’ll take a look at RoundPoint Mortgage Servicing Corporation’s reviews, services, fees, and customer support to help you make an informed decision.

RoundPoint Mortgage Servicing Corporation is a mortgage servicer that was founded in 2007. It offers a variety of services, including loan servicing, loan origination, and loss mitigation. It’s also a Ginnie Mae-approved servicer, which means it can service FHA, VA, and USDA loans. In this article, we’ll take a closer look at RoundPoint Mortgage Servicing Corporation to help you determine if it’s the right choice for your mortgage servicing needs.

RoundPoint Mortgage Servicing Corporation Reviews

Before choosing a mortgage servicer, it’s important to read reviews from other customers. RoundPoint Mortgage Servicing Corporation has a mix of positive and negative reviews online. Here are some of the common themes from customer reviews:

Positive Reviews

• RoundPoint Mortgage Servicing Corporation offers competitive interest rates.
• The online platform is user-friendly and makes it easy to make payments and manage your account.
• The customer service team is responsive and helpful.

Negative Reviews

• Some customers have reported issues with their escrow accounts, including inaccurate calculations and difficulty getting refunds.
• Some customers have had difficulty getting in touch with the customer service team or getting their issues resolved in a timely manner.
• Some customers have reported unexpected fees or charges on their accounts.

While RoundPoint Mortgage Servicing Corporation has some negative reviews, it’s important to keep in mind that every mortgage servicer will have some dissatisfied customers. It’s important to weigh the reviews against the overall reputation of the company and the services it offers.

RoundPoint Mortgage Servicing Corporation Services

RoundPoint Mortgage Servicing Corporation offers a variety of services, including:

Loan Servicing

RoundPoint Mortgage Servicing Corporation offers loan servicing for a variety of loan types, including conventional, FHA, VA, and USDA loans. This includes collecting payments, managing escrow accounts, and handling delinquent accounts.

Loan Origination

RoundPoint Mortgage Servicing Corporation also offers loan origination services. This includes helping you find the right mortgage product for your needs, processing your application, and closing your loan.

Loss Mitigation

If you’re struggling to make your mortgage payments, RoundPoint Mortgage Servicing Corporation offers loss mitigation services. This includes loan modifications, repayment plans, and short sales.

RoundPoint Mortgage Servicing Corporation Fees

Like most mortgage servicers, RoundPoint Mortgage Servicing Corporation charges fees for its services. Here are some of the common fees you may encounter:

Late Payment Fee

If you miss a payment deadline, you may be charged a late payment fee. The amount of the fee will depend on your loan type and the terms of your agreement.

Inspection Fee

If RoundPoint Mortgage Servicing Corporation needs to inspect your property for any reason, you may be charged an inspection fee.

Escrow Account Fee

If RoundPoint Mortgage Servicing Corporation manages your escrow account, you may be charged a fee for this service.

Appraisal Fee

If you’re applying for a loan or refinancing your mortgage, you may need to have your property appraised. RoundPoint Mortgage Servicing Corporation may charge an appraisal fee for this service.

It’s important to read your loan agreement carefully to understand the fees you may be charged and when they will be assessed.

RoundPoint Mortgage Servicing Corporation Customer Support

If you have questions or concerns about your mortgage account, Round

Point Mortgage Servicing Corporation offers several customer support options:

Phone Support

You can contact RoundPoint Mortgage Servicing Corporation’s customer service team by phone. The phone number for customer support is available on the company’s website.

Email Support

You can also email RoundPoint Mortgage Servicing Corporation’s customer service team. The email address is available on the company’s website.

Online Support

RoundPoint Mortgage Servicing Corporation’s online platform allows you to manage your account, make payments, and access support resources. You can also submit a support request through the online platform.

Social Media Support

RoundPoint Mortgage Servicing Corporation has a presence on several social media platforms, including Facebook and Twitter. You can reach out to the company’s customer support team through these channels.

Conclusion

Overall, RoundPoint Mortgage Servicing Corporation offers a variety of services for mortgage borrowers. While the company has some negative reviews, it’s important to keep in mind that every mortgage servicer will have some dissatisfied customers. It’s important to weigh the reviews against the overall reputation of the company and the services it offers.

If you’re considering RoundPoint Mortgage Servicing Corporation as your mortgage servicer, it’s important to read your loan agreement carefully to understand the fees you may be charged and when they will be assessed. Additionally, take advantage of the customer support options available to you if you have any questions or concerns about your account.

RoundPoint Mortgage Servicing Corporation FAQs

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